Privacy Policy

Last updated: October 2, 2026

Maison Maryim operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Maison Maryim is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and the ways in which your information may be collected, used, and disclosed as described below.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial and payment information including payment card information, transaction details, payment method, payment confirmation, and other information necessary to process your purchase. Payment information may be collected and processed by Shopify and our payment service providers to securely process transactions. We do not need to directly store your full payment card details when payment is processed through these providers.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including products you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
• Communications with us including information you provide when contacting customer support or otherwise communicating with us.
• Device information including information about your device, browser, network connection, IP address, and other identifiers.
• Usage information including information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, or otherwise provide information.
• Automatically through the Services, including from your device when you visit our website or use our Services, and through cookies and similar technologies.
• From our service providers, including providers that help us operate technology, payments, analytics, customer support, storage, fulfillment, and shipping.
• From partners or other third parties, where permitted by applicable law.

Cookies and Similar Technologies

We and Shopify may use cookies, pixels, tags, scripts, and similar technologies to operate and secure the Services, remember your preferences, understand how visitors use our online store, improve the shopping experience, and, where permitted by applicable law, support analytics, advertising, and personalized marketing.

Some cookies and similar technologies are necessary for the operation, security, and functionality of the store. Other technologies may be used for analytics, personalization, or advertising.

Where consent is required by applicable law, non-essential cookies and similar technologies will only be used after the required consent has been provided.

You may manage certain privacy and cookie preferences through the privacy or cookie settings available on our website. You may also adjust your browser settings to control or block cookies. Disabling certain cookies may affect the functionality of the Services.

Because Shopify hosts and provides technology for our online store, Shopify may also use cookies and similar technologies in connection with providing and improving its services.

For more information about Shopify's privacy practices, please review the Shopify Consumer Privacy Policy.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide the Services, perform our contract with you, process payments, fulfill orders, remember preferences and items you are interested in, send order and account notifications, process purchases, returns, exchanges and other transactions, manage accounts, arrange shipping, facilitate returns and exchanges, enable product reviews, and improve your shopping experience.

• Marketing and Advertising. Where permitted by applicable law, we may use personal information for marketing and promotional purposes, including sending promotional communications by email or other permitted channels, and showing advertisements for products or services on our Services or other websites. Where consent is required, we will obtain the required consent before using personal information for those purposes.

• Security and Fraud Prevention. We use personal information to authenticate accounts, provide a secure payment and shopping experience, detect and investigate suspected fraudulent, illegal, unsafe, or malicious activity, protect our Services and users, and maintain security.

• Communicating with You. We use personal information to provide customer support, respond to inquiries, provide information relating to orders or accounts, and maintain our business relationship with you.

• Legal Reasons. We may use personal information to comply with applicable laws and legal obligations, respond to valid legal processes or requests from government authorities, resolve disputes, participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.

Legal Basis for Processing

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction where a legal basis is required, we process your personal information based on the circumstances and applicable law.

These legal bases may include:

• Performance of a contract, such as processing and fulfilling your order, processing payments, arranging delivery, handling returns, and providing customer service.
• Legal obligations, such as maintaining records required for tax, accounting, consumer protection, or other applicable laws.
• Legitimate interests, such as maintaining and improving our online store, preventing fraud, protecting the security of our Services, and communicating with you about your orders.
• Consent, where required by law, such as for certain marketing communications or non-essential cookies and similar technologies. Where we rely on consent, you may withdraw your consent at any time.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes and as permitted by applicable law.

Such circumstances may include:

• Shopify, service providers, and other third parties that provide services on our behalf, such as technology, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
• Business and marketing partners that provide marketing, advertising, analytics, or related services. Depending on where you reside and applicable law, you may have the right to opt out of certain sharing or processing for targeted advertising. You can exercise applicable opt-out rights through our Data Sharing Opt-Out page.
• When you direct or request us to do so, or otherwise consent to the disclosure, such as when information is required to ship your order or when you use social media features or integrations.
• Within our business operations, where necessary to provide and manage the Services.
• In connection with legal or business matters, including a merger, sale, transfer of assets, bankruptcy, legal obligation, subpoena, court order, government request, enforcement of our terms, or protection of our rights, users, and Services.

Relationship with Shopify

The Services are hosted and powered by Shopify. Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve its services.

Information submitted through the Services may be transmitted to and processed by Shopify and other service providers, including providers that may be located in countries other than the country where you reside.

Shopify may also process certain information relating to your interactions with our store and other Shopify services in connection with Shopify's own services and enhanced features. Depending on the circumstances, Shopify may act as a processor on our behalf or as an independent controller for certain processing activities.

To learn more about how Shopify processes personal information and the rights available through Shopify, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by Maison Maryim, you should review that website's privacy policy, security practices, and terms and conditions.

We are not responsible for the privacy, security, content, or practices of third-party websites or services.

Information you provide on public or semi-public platforms, including third-party social networking platforms, may be visible to other users of those platforms and may be used by those platforms according to their own policies.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children where prohibited by applicable law.

If you are a parent or legal guardian and believe that a child has provided us with personal information, you may contact us using the contact details provided below and request that the information be deleted where required by applicable law.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "sell" or "share" personal information of individuals under 16 years of age, as those terms are defined under applicable law.

Security and Retention of Your Information

We use reasonable technical and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no security measure is completely secure, and we cannot guarantee absolute security. Information sent over the internet may also be subject to risks while in transit.

We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, process and fulfill orders, maintain business and transaction records, comply with legal, tax, and accounting obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.

The specific retention period depends on the type of information and the purpose for which it was collected. When personal information is no longer required, we will delete it or securely dispose of it where required by applicable law.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have some or all of the following rights:

• Right to Access / Know. You may have the right to request access to personal information that we hold about you.
• Right to Delete. You may have the right to request deletion of personal information that we maintain about you.
• Right to Correct. You may have the right to request correction of inaccurate personal information.
• Right to Portability. In certain circumstances, you may have the right to receive a copy of your personal information or request that it be transferred to another organization.
• Right to Object or Restrict Processing. In certain circumstances, you may have the right to object to or request restriction of certain processing activities.
• Right to Withdraw Consent. Where we rely on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
• Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside and applicable law, you may have the right to opt out of certain activities considered "sale," "sharing," or targeted advertising.

You may exercise applicable rights by contacting us using the contact details below or, where available, by using the privacy tools provided through our Services.

If you visit our website with the Global Privacy Control (GPC) signal enabled, we may recognize and process that signal as an opt-out request where required by applicable law.

To learn more about Global Privacy Control, please visit: https://globalprivacycontrol.org/

Managing Communication Preferences

We may send promotional emails where permitted by applicable law.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in our marketing emails.

Even if you opt out of promotional communications, we may continue to send non-promotional communications necessary to provide our Services, such as order confirmations, shipping updates, account-related messages, or other transactional communications.

Rights for EEA and UK Residents

If you reside in the European Economic Area (EEA) or the United Kingdom, and subject to applicable law and its exceptions and limitations, you may have additional rights relating to your personal information, including:

• the right to object to certain processing;
• the right to request restriction of processing;
• the right to withdraw consent where processing is based on consent; and
• the right to lodge a complaint with a competent data protection supervisory authority.

You may exercise applicable rights by contacting us using the contact details provided below.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

You will not be discriminated against for exercising applicable privacy rights.

Where permitted by law, you may also designate an authorized agent to make a request on your behalf. We may require proof that you authorized the agent and may require you to verify your identity directly with us.

We will respond to valid requests within the timeframe required by applicable law.

Complaints

If you have concerns or complaints about how we process your personal information, please contact us using the contact details below.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

For residents of the European Economic Area, information about national data protection authorities is available through the European Data Protection Board.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries outside the country where you live.

Where personal information is transferred outside the European Economic Area or the United Kingdom, we will use appropriate safeguards required by applicable data protection law, such as Standard Contractual Clauses or other recognized transfer mechanisms, unless the destination country has been recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, technology, or applicable legal or regulatory requirements.

When we make changes, we will post the revised Privacy Policy on this website and update the "Last updated" date.

Where required by applicable law, we will provide additional notice of material changes.

Contact

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, or if you would like to exercise an applicable privacy right, you can contact us at:

Maison Maryim
Online Store

Email: maisonmaryim.store@gmail.com
Address: Müllerstra 45, 13349 Berlin, Germany

For applicable data protection laws, Maison Maryim is responsible for determining the purposes and means of processing personal information collected through its online store, except where another party, such as Shopify, acts as an independent controller for its own processing activities.